HR Director
About
We are committed to providing high-quality pediatric care in a supportive and collaborative environment.
Position Overview
The Director of Human Resources provides strategic and operational leadership for all HR functions across SCPA’s multi-site pediatric clinics. This role is responsible for building a high-performing, compliant, and engaged workforce by leading recruitment, onboarding, employee relations, compensation, professional development, and culture initiatives. The Director serves as a highly responsive partner to employees, managers, clinic administrators, and the CBO leadership team.
Key Responsibilities
HR Strategy, Leadership & Special Projects
- Serve as a trusted advisor to executive leadership, clinic administrators, and managers on all HR matters.
- Take on special assignments and HR projects as assigned to support organizational priorities.
- Demonstrate a strong team-player mindset and maintain consistent responsiveness to employees and CBO leadership.
- Perform other duties as assigned.
Talent Acquisition & Workforce Planning
- Proactively recruit for all open clinical and non-clinical positions using innovative sourcing strategies (not passive posting).
- Implement and manage recruitment processes that prevent bottlenecks or delays and ensure a positive candidate experience.
- Manage the full candidate flow, ensuring timely communication and status updates for all applicants.
- Conduct background checks, extend employment offers as determined by hiring managers, and support interview processes when needed.
- Implement and manage employee referral programs to strengthen talent pipelines.
Onboarding & Employee Lifecycle Management
- Fully revamp and oversee the employee onboarding process, including:
- System and login access
- Timeclock setup
- Keys/fobs and facility access
- Technology and system permissions
- Conduct exit interviews and analyze trends to support retention strategies.
- Maintain a tickler system to ensure:
- Performance reviews are completed on time
- Nursing and professional licenses remain current and compliant
Employee Relations, Policies & Compliance
- Serve as an expert in South Carolina HR laws, employment regulations, and workplace policies.
- Ensure full compliance with all federal, state, and local employment laws.
- Master and maintain the employee handbook, educating employees and managers on policies and expectations.
- Provide guidance and support for employee relations matters, disciplinary actions, investigations, and performance management.
- Ensure consistency, fairness, and documentation across all clinics.
Compensation, Performance & Recognition
- Conduct regular salary surveys and benchmarking against national and regional healthcare data.
- Develop and implement a standardized performance evaluation and merit increase framework for all employees.
- Manage performance review timelines and ensure organizational accountability.
- Implement employee recognition initiatives, including:
- Rising Star performance recognition programs
- Merit-based incentives and engagement initiatives
Benefits Administration & Employee Support
- Help employees understand and maximize their employment benefits, serving as a knowledgeable and accessible resource.
- Partner with leadership and vendors to evaluate and improve benefit offerings.
- Ensure accurate and compliant HR data management within ADP (required experience).
Training, Professional Development & Leadership Coaching
- Design and implement professional development and training programs for employees, managers, and leaders.
- Create training modules with post-training surveys to measure effectiveness and engagement.
- Coach managers and leaders on performance management, communication, and leadership development.
- Support succession planning and internal talent growth.
Employee Engagement, Communication & Metrics
- Conduct employee satisfaction surveys and analyze results to drive improvement initiatives.
- Publish HR communications and updates throughout the organization.
- Share key HR performance metrics and benchmarking data compared to national healthcare standards.
- Promote a positive, inclusive, and patient-centered workplace culture.
Systems & HR Operations
- Ensure accurate and efficient use of HR systems, including ADP.
- Maintain organized HR records, reporting, and compliance documentation.
- Continuously evaluate and improve HR processes for efficiency and scalability across multiple sites.
Organizational Growth & Workforce Expansion
- Due Diligence
- Review employee data: headcount, roles, compensation, benefits, tenure
- Identify legal risks
- Review employment agreements, offer letters, and policies
- Flag cultural red flags or retention risks
- Estimate integration costs
- Talent Retention and Workforce Planning
- Identify key employees and critical roles to retain
- Develop retention, incentive, or stay-bonus strategies
- Decide which roles are redundant vs. essential
- Create org charts for the combined organization
- Support leadership with succession and staffing decisions
- Communication and Change Management
- Create clear employee communication plans
- Lead or support town halls and manager talking points
- Address employee concerns around job security, benefits, and culture
- Train managers on how to handle sensitive conversations
- Ensure consistent messaging across acquired practices
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
- 7+ years of progressive HR leadership experience; healthcare and multi-site experience strongly preferred.
- Demonstrated expertise in South Carolina employment law.
- Proven experience with ADP HR and payroll systems.
- Strong background in recruitment, employee relations, performance management, and training development.
- Excellent communication, organizational, and leadership skills.
- High level of integrity, responsiveness, and accountability.
- Strategic yet hands-on leadership
- Strong judgment and confidentiality
- Proactive problem-solving
- High responsiveness and follow-through
- Collaborative, team-oriented approach
- Ability to lead change and drive consistency
Why Join Us?
South Carolina Pediatric Alliance offers a dynamic and supportive work environment where you can make a significant impact on the lives of our patients and their families. We provide competitive compensation, comprehensive benefits, and opportunities for professional development and growth.
Equal Opportunity Employer
South Carolina Pediatric Alliance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Join us in our mission to provide exceptional pediatric care.
Online Job Application
Complete the online application below.